We handle your data
like we build websites — honestly.

AuraXLaunch is a brand operated by AURAX, a sole proprietorship registered under the Udyam Registration Number UDYAM-KR-03-0554402.

This Privacy Policy applies to all users who interact with AuraXLaunch through our website, contact forms, WhatsApp, email, phone calls, project onboarding, website development services, customer support, payment processing, maintenance requests, and any other digital communication channels operated by AuraXLaunch.

This policy does not apply to third-party websites linked from our website. We encourage you to review the privacy policies of those external websites independently.

Our website uses cookies and similar technologies to improve user experience and website performance. Cookies may be used to remember your preferences, improve functionality, analyse traffic, measure advertising performance, enhance security, and personalise your browsing experience.

You may disable cookies through your browser settings. Some website features may not function properly after disabling cookies.

We may use third-party tools including but not limited to Google Analytics, Google Search Console, Google Tag Manager, Meta Pixel, and Microsoft Clarity. These tools help us understand visitor behaviour, website performance, advertising effectiveness, conversion tracking, and user experience. These providers process information according to their own privacy policies.

We may use your information to respond to enquiries, prepare quotations, deliver website development services, process payments, generate invoices, provide customer support, improve our services, maintain website security, detect fraud, communicate project updates, send maintenance notifications, comply with applicable laws, and resolve disputes.

Where applicable, AuraXLaunch processes personal information based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, legitimate business interests, fraud prevention, and protection of legal rights.

AuraXLaunch does not sell or rent your personal information. We may share your information only when reasonably necessary with trusted third parties such as hosting providers, domain registrars, payment gateways, cloud storage providers, accounting platforms, communication services, legal advisors, and government authorities when required by law. Each service provider is expected to maintain appropriate security and confidentiality standards.

AuraXLaunch implements commercially reasonable safeguards including secure cloud infrastructure, password protection, access controls, encryption where applicable, secure communication channels, regular software updates, and limited access to customer information.

Although we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.

We retain personal information only for as long as reasonably necessary to deliver our services, maintain customer records, comply with taxation and legal obligations, resolve disputes, and enforce agreements. Information that is no longer required may be securely deleted or anonymised.

Subject to applicable laws, you may request access to your personal information, correction of inaccurate information, deletion of your information, withdrawal of consent, restriction of processing, and export of your information where technically feasible.

We may verify your identity before processing requests.

AuraXLaunch services are intended for individuals and businesses aged 18 years or older. We do not knowingly collect personal information from children. If such information is identified, it will be deleted within a reasonable period.

If you access our website from outside India, you understand that your information may be transferred to and processed in India or other jurisdictions where our service providers operate.

Our website may contain links to third-party websites. AuraXLaunch is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites independently.

If you voluntarily submit your information, we may contact you regarding quotations, project updates, service announcements, promotional offers, educational content, product launches, and newsletters. You may opt out of promotional communications at any time.

AuraXLaunch reserves the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on our website. The Last Updated date at the top of this page will always indicate the latest version. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

AuraXLaunch is committed to handling concerns relating to the collection, processing, storage, and use of personal information in a fair, transparent, and timely manner.

We aim to acknowledge grievance requests within 2 business days and make commercially reasonable efforts to resolve them within 15 business days, subject to the complexity of the request and applicable law. We may request identity verification before processing certain requests to protect your privacy and security.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising from this Privacy Policy shall be subject to the dispute resolution provisions contained in AuraXLaunch's Terms & Conditions and the jurisdiction of the competent courts of Bengaluru, Karnataka.