AuraXLaunch
Data Rights · 2026
YOUR DATA
Legal · 08 / Data Deletion & Data Rights Policy

Your data.
Your control.

Effective Date: 1 July 2026
Last Updated: 1 July 2026
Request deletion any time

AuraXLaunch ("AURAX", "we", "our", or "us") respects your privacy and is committed to giving you control over your personal information.

This policy explains your rights regarding the access, correction, export, and deletion of personal data that we collect while providing our services.

01
01 / Scope

Scope

This policy applies to personal information collected through:

Our website
Contact forms
WhatsApp
Email
Phone
Customer onboarding
Website development services
Customer support
Payment processing
Maintenance services
02
02 / Rights

Your Rights

Subject to applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Update outdated information
Deletion of your personal information
Withdrawal of previously given consent
Restriction of processing where applicable
Export of your personal information where technically feasible
03
03 / Request

Requesting Data Deletion

You may request deletion of your personal information by contacting us using the details provided below.

To protect your privacy, we may request reasonable proof of identity before processing your request.
04
04 / Deletable

Information That May Be Deleted

Where legally permissible, we may delete:

Name
Email Address
Phone Number
WhatsApp Number
Contact Form Submissions
Website Enquiries
Marketing Preferences
Customer Support Records
Uploaded Documents
Other personal information that is no longer required
05
05 / Retained

Information That May Be Retained

Certain information may be retained where required by law or for legitimate business purposes, including:

GST invoices
Payment records
Tax records
Legal correspondence
Fraud prevention records
Information required to resolve disputes
Records necessary to comply with applicable laws

Retention periods vary depending on legal and regulatory requirements.

06
06 / Project Data

Website Project Data

Where AuraXLaunch has developed a website for you, deletion of personal information does not automatically result in deletion of:

Website files
Hosting accounts
Domains
Project backups
Design files
Technical documentation

Separate written instructions may be required for project closure or hosting termination.

07
07 / Export

Data Export

Upon request, and where technically feasible, AuraXLaunch may provide a copy of your available data in a commonly used digital format.

Export requests may include:

Website content
Images supplied by the Client
Product data
Customer enquiry records
Website configuration information (where applicable)
Some proprietary development assets, internal tools, reusable frameworks, and licensed third-party software are excluded.
08
08 / Time

Processing Time

We aim to:

Acknowledge requests
Within 2 Business Days
Process standard requests
Within 15 Business Days

Complex requests or those requiring legal verification may take longer.

09
09 / Verification

Identity Verification

Before processing requests involving personal information, AuraXLaunch may request additional documentation to verify your identity.

This helps protect customer information from unauthorised access.
11
11 / Refusal

Refusal of Requests

AuraXLaunch may refuse or partially refuse requests where permitted by applicable law, including where:

Identity cannot be verified
Legal obligations require data retention
Fraud prevention requires retention
Ongoing disputes exist
Court orders prohibit deletion
Deletion would adversely affect the rights of others

Where possible, we will explain the reason for refusal.

12
12 / Updates

Policy Updates

AuraXLaunch may update this policy from time to time. The latest version will always be available on our website.

Last Updated
1 July 2026
13
13 / Contact

Contact & Data Requests

Grievance Officer
Rishav Kumar Chaurasia
Business Hours: Monday – Saturday · 9:00 AM – 7:00 PM (IST)
Registered Office
Bhadrappa Layout, Bengaluru – 560092, Karnataka, India
Need to delete your data?

One message.
We handle the rest.